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Counselling Procedure

Counseling is an important segment of admission process for students/learners. There are numerous I.T Education institutes in the market, we have to compete with these and counsel a student/learner in such a manner that he/she is tempted towards our brand- “Hope All Infotech”. An experienced person or counselor should be designated for the purpose, while detailing and designating a person, kindly ensure that she/he has:

Smart and pleasing personality
Thorough knowledge of our company
Meticulous knowledge of our product-I.T Courses
Information on, how our I.T Courses are better than our competitors
Knowledge on, what role I.T Courses offered by us will play in the career and life of learner/student
Good communication skill
Proficiency in local as well as English language
To completely avoid false commitment

Our aim of counseling should be to convert almost all the walk in as well as telephonic enquiry into enrollment. This will automatically facilitate in revenue generation and in turn economic growth of our business associates.

Following are some of the FAQ by students/learners; these will help the counselor in recognizing his/her job responsibility:

What Student should need to know

Q.1.	Is your company registered? If yes, from where?
Ans.	Yes, our company is registered under the company act 1956 of The Government of India with the Delhi Govt. (show company registration certificates). If the question arises regarding the centre authorization then show the centre authorization certificate. Even then, if some doubts are there, then give him/her the registration number and our help line number for enquiry

Q.2.	Tell me about your placement assistance?
Ans.	With Placement Cell to support, we provide placement assistance to those eligible candidates, who clear our placement examination after the completion of the course successfully. Their names will be recommended to the industry for placement.

Q.3.	What benefit can I achieve from this programme?
Ans.	Our education programme is suited for those students/learners, who want to receive quality I.T Education and give boost to their career. Further, our courses have been designed by keeping in view industry requirements.

Q.4.	Is there any fee concession?
Ans.	This is an important query, handle it smartly and meticulously. Do comparison between our competitors and give emphasis on quality.

Q.5.	From where will I get my certificate?
Ans.	The certificate will be issued by “Hope All Infotech” a Delhi based leading I.T Education organization, an unit of “Hope All Infoline Pvt. Ltd”. It is a registered organization, registered with the Delhi Government under the company act of the Government of India.

Q.6.	Is there a facility to pay course fee in installment?
Ans.	Yes, we do offer the facility of payment of fee in installment. It can be availed as per the terms and conditions of the company.

Q.7.	How can we trust your company? What is the guarantee that your Company will not dupe/cheat us?
Ans.	We are a registered company and believe in honesty and transparency. In addition, we have requisite certificates and infrastructure to run our various ventures including I.T Education.

Q.8.	What is the purpose of the multiple fee structure of the same course?
Ans.	Our organization has given the flexibility to our business associates to implement their own fee structure in accordance with the socio-economic status of the region , because in our vast country, economic condition varies from place to place.

Q.9.	How can I confirm the grade of the institute?
Ans.	The grading of the institute can be confirmed by seeing the authorization certificate of the institute given by our company. On this certificate, we are mentioning the grade awarded to the institute.

Q.10.	How can we know that the company is an ISO Certified?
Ans.	The ISO Certification can be ensured by seeing our ISO Certificate 9001:2000 CCPL/QMS/A122A. It is available on our website-http://www.hopeallinfotech.com/ and also mentioned on the franchise certificate.

Q.11.	Is there any scholarship scheme?
Ans.	Yes, scholarship scheme is available to meritorious students as per the terms and conditions of the company.